My Order Hasn't Arrived Yet. What should I do?

We got your back!

Have you recently ordered a Babysense product and are yet to receive order information or tracking?

No problem! Our team will be more than happy to assist, if you are unable to get what you need via our Website.

To start, you are able to find your order information by searching your previous orders on our site.

ORDER PROCESSING

Please allow for a 24 hour period to receive confirmation of your order, as orders could take 24 hours to process.

Usually, orders are delivered between 3 to 5 working days, depending on your location.

LOOKING FOR TRACKING INFO

If you would like our team to check in and send you your tracking, please fill in an on-line request:

FIND MY ORDER & TRACKING

Make sure to choose the "Order" option on this form, ensuring you get an answer as quick as possible.

FAILED DELIVERY

If for some reason, your order has failed to be delivered, we are standing by to ensure we expedite a new delivery, so you are not inconvenienced further. Again, fill in our on-line form, mentioned above and we will take it from there.

 

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