Babysense Connect Hub Not Connecting
The Babysense Connect Hub connects to your 2.4GHz Wi-Fi, enabling remote access to your Babysense device via the mobile app.
If you’re having trouble connecting, try these steps:
1. Check Hub Power and Wi-Fi
- Confirm the Hub is powered (red LED is on).
- Ensure your Wi-Fi network is 2.4GHz (not 5GHz) and within range.
2. Refresh the App and Bluetooth
- Close and reopen the app.
- Make sure Bluetooth is on; toggle it off and on.
- Toggle Airplane Mode on, then off.
3. Reconnect the Hub
- Unplug the Hub for 10 seconds, then plug it back in. After 2 minutes, re-pair with your phone.
- If needed, reset the Hub by holding the power button for 15 seconds.
4. Pairing Tip
- For pairing, place your phone directly on the Hub.
5. Other Tips
- Restart your Wi-Fi router.
- Make sure battery-saving modes aren’t limiting Bluetooth/Wi-Fi.
Updated