To ensure optimal performance, your home WiFi must be a 2.4GHz network, as our Smart Nursery products do not support 5GHz connections.
Important Tips to Remember:
-
WiFi Name and Password Length: If you're connecting the Babysense See Camera manually, ensure that the combined WiFi name and password are no more than 27 characters long. They should not exceed 28 characters.
-
Correct WiFi Name and Password: Double-check that both your WiFi name and password are correct. Additionally, they must not contain any of the following four symbols, as they are not supported:
-
$ -
\ -
" -
`
-
-
Camera Pairing Mode: Ensure that the camera is in pairing mode, indicated by a red flashing LED.
-
Internet Access: Confirm that your WiFi network has an active internet connection.
-
Same Network Connection: Make sure your mobile device is connected to the same WiFi network as the camera and app.
By following these steps, you'll ensure a smooth setup and connection for your Babysense See Camera.