Overview
Your Prisma camera and parent unit come pre-paired from the factory. If the camera loses its connection, or if you want to pair a new or additional camera, you can re-establish the pairing using the parent unit menu.
Step-by-Step Instructions
1. Place the camera and the parent unit side by side, both turned on.
2. On the parent unit, press the MENU button.
3. Navigate to the Camera setting and press OK.
4. Select the camera channel you want to pair (1–4) and press OK.
5. Select PAIR and press OK.
6. Press and hold the PAIR button on the bottom of the camera until pairing completes.
7. Press MENU to exit.
Important Notes
- You can pair up to 4 cameras to a single parent unit.
- Both units must be close together and powered on before starting.
- If pairing fails, repeat the process.
- Each camera must be assigned to a different channel (1–4).
Frequently Asked Questions
Why won’t my camera pair?
Make sure both units are powered on and placed close together. If the channel already has a camera, delete the existing pairing first.
Do I need to re-pair after a power outage?
Usually no. The pairing is saved. If the camera does not reconnect, repeat the pairing steps.
Can I pair cameras from a different Babysense model?
No. Only Prisma cameras are compatible with the Prisma parent unit.
Need help?
Let our Customer Service Team know.
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