The screen is black
A. Quick Check
If the monitor is Audio Only mode (check briefly by pressing the power button).
If it is, change it.
1. Access your menu.
2. Navigate to select the camera/s you want to delete.
If you still encounter the problem, please move to step C.
C. Reset the Parent Unit
1. Disconnect the Camera and Parent Unit (monitor) from their power adaptors.
2. Insert a sharp pin into the reset hole at the back of the parent unit (monitor), and hold it for 10 seconds. It is located underneath the kickstand.
3. Ensure your antenna is raised.
If you still encounter the problem, please move to step D.
1. Switch between the power adapters of the Camera and Parent Unit (monitor).
2. Let the parent unit (monitor) charge for a while before turning it back on.
The image isn't clear
A. Quick Check
1. Is the monitor in Night Vision Mode?
2. Wipe the lens of the camera with a soft, fluff free clothThis question is required.
If you still encounter the problem, please move to step B.
1. Access your menu.
2. Navigate to select the camera/s you want to delete.
If you still encounter the problem, please move to step C.
C. Reset the Parent Unit
1. Disconnect the Camera and Parent Unit (monitor) from their power adaptors.
2. Insert a sharp pin into the reset hole at the back of the parent unit (monitor), and hold it for 10 seconds. It is located underneath the kickstand.
3. Ensure your antenna is raised.
If you still encounter the problem, please move to step D.
1. Switch between the power adapters of the Camera and Parent Unit (monitor).
2. Let the parent unit (monitor) charge for a while before turning it back on.