Did you receive your Babysense monitor as a gift? Good news — your monitor is fully eligible for warranty coverage, just like if you had bought it yourself. Whether it’s for a baby shower, a birthday, or a holiday gift, we want to make sure you’re protected.
This guide explains how to register a gifted product, what you need, and how to get support if anything goes wrong.
Are Gifted Babysense Products Covered by Warranty?
If the purchase was made on one of our Babysense Websites or official Amazon stores, Yes — absolutely.
What’s required?
- The product’s serial number
- The date you received the gift
- A screenshot of the gift order.
- The selection of the "Received as a gift" option during registration
🛡️ No receipt? Speak to one of our specialists to find a solution. This should not hold you back!
How to Register a Gifted Product
Follow these steps to register your gifted monitor:
- Go to the Babysense Warranty Registration Page
- Enter your details.
- Upload any necessary proof from your registry.
⏱️ It takes just a couple of minutes, and you’ll instantly be granted cover.
Where to Find the Serial Number
To register your gifted monitor, you’ll need the serial number. You can find this:
- On the back or underside of the parent unit (screen unit)
- Underneath the baby unit (camera)
It will usually be indicated as follows: S/N: XXX XXXX
When Should I Register a Gift?
As soon as you receive the product! The sooner you register, the sooner your warranty is activated — and the longer you’re protected.
Even if some time has passed, it’s not too late to register as long as the product is still within the 1-year window from the date you received it.
Already Registered?
If the person who gave you the gift already registered the product:
- The warranty will still be valid but registered under their information.
- You can still contact support and receive assistance under the product’s serial number.
- If you'd prefer to manage the warranty yourself, contact our support team and we’ll help transfer registration (if eligible).
Need to File a Claim for a Gifted Monitor?
If your monitor isn’t working properly, or you believe there’s a defect, you can still file a warranty claim even if the product was a gift.
Just provide:
- Your serial number
- The approximate date you received the gift
- A description of the issue
We’ll guide you through repair, replacement, or refund process depending on the issue.
👉 Learn more here: Submitting a Warranty Claim →
Register Your Gift Now
Ready to activate your warranty coverage?
Register here: Warranty Registration
Have questions? Reach out — our support team is happy to help with gifted products, even if you're unsure about registration status.
Need any help? Feel free to contact us!
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