At Babysense, we believe your peace of mind should come with protection you can trust. That’s why every Babysense product is backed by a manufacturer’s warranty. This article gives you a complete overview of what’s covered, how long your warranty lasts, and what to expect if something goes wrong.

How Long Is My Warranty Valid?

Your Babysense monitor is automatically covered by a 1-year warranty from the date of original retail purchase. That means we guarantee the product will be free from manufacturing defects in materials and workmanship for the first 12 months.

Get 6 Extra Months — Free

You can extend your warranty coverage to 18 months total simply by registering your product online.

Register here: https://www.babysensemonitors.com/pages/warranty

It only takes a minute — and you’ll get priority support if anything ever goes wrong.

What Does the Warranty Cover?

We take quality seriously. Our warranty protects you from defects that occur despite proper use of the product.

Covered:

Manufacturing defects
Material flaws
Workmanship issues
Internal component failure from regular use

Not Covered:

Physical damage (drops, cracks, dents, etc.)
Damage from misuse, neglect, or improper maintenance
Water or moisture damage
Modifications or attempted repairs by non-authorized parties
Cosmetic wear and tear (scratches, discoloration, etc.)

If you’re not sure whether your issue is covered, our customer support team will be happy to help.

What Happens If My Monitor Has an Issue?

If your product develops a fault within the warranty period, we are ready to help resolve this and if need be, send you a replacement that fits your need.

Was Your Monitor a Gift?

Yes, gifted products are fully eligible for warranty coverage!

All you need is the product’s serial number and the proof of received gift order. When registering online, simply select “Received this item as a gift” in the purchase field. Learn more in our Gift Warranty Guide.

Need Support or Have Questions?

We’re here for you. Babysense offers helpful and responsive support, including:

Email and telephone support
Easy product returns and exchanges
Troubleshooting guidance from trained experts

Return Window Period

US: 100-day money-back guarantee
UK, EU & Australia: 40-day money-back guarantee

🖱️ Ready to Register Your Warranty?

Registering is the best way to protect your monitor and unlock your extended 18-month coverage.

Register here: babysensemonitors.com/pages/warranty
All you need is your monitor’s serial number and purchase (or gift) date.

Summary

Feature	Details
Standard Warranty	Up until 1 year from purchase
Extended Warranty	Up until 18 months with registration
Covers	Defects in materials and workmanship
Doesn’t Cover	Physical damage, misuse, repairs by user
Gifts	Eligible with registration