Please could you try the following steps to connect :
- Scan applicable QR Code or download and install Babysense Smart Nursery app.
- Plug the power adapter into the Babysense SEE WiFi Camera and the electrical outlet.
- Confirm the camera is in pairing mode (red LED will flash) - if no flashing please press and hold for 5-10 seconds the "set" button (located at the back of the camera).
- Activate WiFi (2.4GHz network only) on your mobile phone
- Ensure you have selected the same WiFi Network for the app as you have your mobile device connected to.
- Stay close to your router
- Select the relevant WiFi network and enter the appropriate password (case and character sensitive). Please ensure that your WiFi name and password do not contain the following symbols: $ \ " `
- Ensure your mobile phone is connected to the internet
- The app will search for your camera and if successful will pair.
If the above is unsuccesful:
- Please click on "Add Manually" - ensure your camera is in pairing mode, indicated by red flashing LED (press and hold for 5 seconds the "set" button, located at the back of the camera).
- Please ensure that your WiFi name and password is not 28 characters or longer and does not contain the following symbols: $ \ " `
- Position your mobile phone (forward facing) approximately 20cm away in front of the camera allowing the QR Code to be scanned.
- Once completed (can take a little while) the camera will beep.
- Camera is now connected - LED on Camera will be Green