I am having trouble with charging my Babysense V43 monitor!

My V43 monitor is having charging issues

    • Switch between the power adapters of the camera and parent units.
    • If that solves the issue, then the problem is with the power adapter.
    • If the issue persists, try to reset the monitor:

Note: If the battery has been wet, dropped, or damaged then this process must not be performed.

  • Please disconnect the power cords from your cameras.
  • Disconnect the parent unit from the power adapter and electrical outlet.
  • Lay the parent unit down on a flat dry surface (ensuring your hands are dry too).
  • Open the battery compartment and disconnect the battery. Remove the battery from the battery compartment and place it on a flat surface (not on the parent unit).
  • Wait 2 minutes and then reconnect the battery and close the battery compartment.
  • Reconnect the power adapters to the electrical outlet and the parent unit.
  • Power the parent unit on.
  • Ensure the power button at the back of the camera is in the ON position.

Lastly, remove the battery as indicated above and insert the power cord and turn on the parent unit. Please note if the parent unit turns on, this will show the issue with your battery.

If this does not help, let our Babysense Support Team.

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