I'm not getting any sound from my Babysense V43 cameras!

  1. Ensure the cameras are properly connected to the power source.
  2. Check that the volume on the parent unit is set to high (by pressing Volume Up Key)
  3. Please try to reset the monitor 

Note: If the battery has been wet, dropped, or damaged then this process must not be performed.

  • Please disconnect the power cords from your cameras.
  • Disconnect the parent unit from the power adapter and electrical outlet.
  • Lay the parent unit down on a flat dry surface (ensuring your hands are dry too).
  • Open the battery compartment and disconnect the battery. Remove the battery from the battery compartment and place it on a flat surface (not on the parent unit).
  • Wait 2 minutes and then reconnect the battery and close the battery compartment.
  • Reconnect the power adapters to the electrical outlet and the parent unit.
  • Power the parent unit on.
  • Ensure the power button at the back of the camera is in the ON position.

If the problem continues, let our Babysense Support Team know.

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