Understanding the source of the malfunctioning will help you resolve the issue quicker.
Take a look at our help center articles regarding a more specific issue.
For a general issue, try the following:
- If you have more than 1 camera, please try to switch power adapters between the cameras to see if it’s a power issue.
- Please also try to switch the camera’s physical position and location within your house to test any environmental effects.
If this has not helped, let our Babysense Support team know.