I'm having Babysense camera connection issues!

If your Babysense V43 parent unit is showing “waiting for connection” or won’t pair with the camera...

  • This could be caused by interference with other 2.4GHz devices, such as your mobile phone, portable computer, other camera, or similar devices, which are connected to your home Wi-Fi network and are located very close to the parent or baby units.
  • To avoid such interference issues, it is always recommended to keep such devices at least 5 feet away from the monitor and/or camera. In most cases it is enough to move your mobile device about 8-10 inches away from the monitor/camera and this should solve the problem.
  • We recommend deleting the paired cameras, powering the monitor ON and OFF and then resetting the device. Once completed, re-pair the desired cameras.
  • Another possible cause could be issues with the power adapter. Please switch between the power adapters of the camera and parent unit. 

Still no luck, let our Babysense Support Team know. 

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