My monitor is having charging issues

This cannot be done with the older versions where the power adapters of the parent unit and camera were different sizes.

  • Switch between the power adapters of the camera and parent units.
  • If that solves the issue, then the problem is with the power adapter.
  • If the issue persists, please try to reset the monitor by opening the battery compartment, disconnecting the battery sack from the connection port, wait for 2 minutes and reconnect the battery.

If the issue persists, please contact customer support.

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