My monitor won’t turn on even when it’s fully charged

It could be that the power adapter is not working properly and thus hasn’t charged.

1. Switch between the power adapters of the camera and parent units and charge for a little while.
2. Press and hold the power button for 5 seconds
3. If that solves the issue, then the problem is with the power adapter.
4. If the issue persists, try to reset the monitor by opening the battery compartment, disconnecting the battery sack from the connection port, wait for 2 minutes and then reconnect the battery

If the issue persists, please contact customer support.